Event Update Mailer

The Event Update Mailer allows you to create and send event update information to your ticket holders.

This tool is only to be used for critical event communications and not for marketing purposes. Misuse of this tool may result in it being disabled for use within your account, or make you liable for fines. Moshtix does not take responsibility for any misuse of this tool.

3 key highlights 

• Quickly and easily draft or schedule event update details to send to all event attendees.
• Get important event information out to your attendees quicker. 
• Add your own branding and imagery to the mailer, make it personal.

Please note: This tool is not to be used to send marketing materials as it does not exclude opted out recipients.

To access the Event Update Mailer:

1) Log In to your Moshtix Control room. Not sure how? See our helpful, 'How to Log In' guide here.

2) Once logged in, navigate to Events > Event Update Mailer via the menu on the left hand side.

3) Edit an existing mailer or click "Create New Email" 

4) Select a saved template or create a new email using the blank template

5) Insert a header, body text and any call to action links. 

- Save your work as a new template or continue without creating a new template

6) Preview the email, click BACK to make any updates. 

7) Click Select Recipients and choose the event 

- Sort purchasers into membership groups and select the group

- Choose to send to all purchasers of the event including anyone that has opted out

8) Test the email and choose when you want to schedule the email to be sent.

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