What does it do?
Order Overview provides a complete order-level view of ticket purchases across your events, including shared event data. All figures are net — finance teams requiring gross data should use Booking Transaction. Filter to valid tickets only and get a report row count that matches your Tickets Issued total exactly — no manual reconciliation needed. Includes purchaser demographics, order-level data (offer codes, ref codes, opt-ins), and ticket-level data (barcode, current status, attendee details).
Why use it?
Complete order visibility — View all ticket purchases at the order level with ticket status and purchaser details.
Accurate ticket counts — Filter by Valid Tickets to match your Tickets Issued total exactly, with no manual reconciliation needed.
Audience insights — Access purchaser demographic data including age, gender, and location directly in the report.
Who uses it?
Event Teams — Query order and ticket details to assist customers directly.
Promoters / Clients — View order-level data across their events, including shared event data.
Finance teams requiring gross sales data should use Booking Transaction instead.
How to use it?
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