Onsale Monitoring Dashboard

Introducing the On Sale Monitoring Dashboard in Insights. This real-time dashboard tracks ticket sales, conversion rates, and user activity during live on-sales, providing data-driven insights to optimize pricing, communications, and sales strategies. By enabling smarter, timely decisions, it maximizes revenue potential and enhances event sales performance, giving stakeholders more in-the-moment information to drive successful on sales. 

Why (use it):

• Track real-time sales for actively on-sale events to determine the overall performance of the on sale and the timing of any comms or other on-sale actions, eg: tiered pricing releases.
• Monitor active user activity across events and stages of the purchase flow to predict ticket releases, final sell out or see where your users are most active to educate comms if required.

Who (uses it):

• Promoters - To monitor the performance of their event on sales live directly in their Control Room account.
• Venue Managers - To monitor and report to external stakeholders live on sale updates and performance.

How to use it:

Extra features

Scheduling

Scheduling only applies to the whole dashboard. An example of how to schedule reports is below:

Downloading data

Data can be downloaded in a variety of methods. Most visuals and tables have more underlying data than is shown on the dashboard. 

1. To export a dashboard, click the triple dot icon in the top right corner.
2. Then click DOWNLOAD.
3. Choose the file format and data that you want to export
4. Then click Download. 

1. To export an individual tile, click the triple dot icon in the top right corner.
2. Then click DOWNLOAD.
3. Choose the file format and data that you want to export
4. Then click Download.

TIP! A lot of the tables and graphs have bonus underlying data: click "Advanced data options" and tick "as displayed in table" and "all results" to see this extra information!  

Alerts

Alerts are unique to tiles (each visualisation/table). They allow a user to be notified by email at a certain time when a condition has been met. You can set an alert notification for when data changes in specific tiles within Dashboards. 

1. To set an Alert, Click the Alarm icon in the top right corner.
2. Name the Alert and set what conditions apply to trigger the alert notification.
3. Enter the Recipient details and frequency of the notification.
4. Then click Save Alert